hi , thanks for solution ashley. Is this a solutions to be considered ? is it what PayPal expect us as victim of such clear-cut scam to accept as solution for our complaints. Instead of protecting their customers from scammers and fraud sellers, or taking responsibility and accepting their fault of providing fake address information to its customers causing additional loss by making them to pay for return charges for sake of refund. PayPal without even reading our messages, bluntly rejecting their claims by helding them faulty for some or other reasons treating them as dumb fools. Sorry to say this is something we never expected from PayPal. I sent numerous emails to PayPal about Yedao technology scams; there is no address, no contact information available on Yedao Technology Company. PayPal providing fake/ incorrect sellers address yet insist us to send the package to that address back to this fraud seller, making me to spend more money to get my refund. There are large numbers of complaints on PayPal community pages against Yedao Technology Co., Ltd with exactly same case like mine but who cares. Even if we try to bring it in their notice via email or message Always get automated response. PayPal never took these messages seriously continue taking their side .sorry to say but PayPal are not treating us fair. In my case PP-D-18059342, PayPal denied my claim with reason that there was no response from my side; I didn’t provide required details they asked for. When I raise appeal against their decision with all details/ screen shots of previous emails conversation and documents I uploaded as proof confirming my stand. They reject my appeal saying documentation requested was not provided within specified timeframe. Its frustrating seems they are treating us like idiots!
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