I emailed them yesterday and received this reply Dear Madam , we have checked back and you only purchased the screens at the cost of 19.98 which has been taken from.your account. We do not owe you a refund. I have emailed them back this morning stating that they HAVE taken £31.18 from my account and NOT the amount they are saying which was the cost of the projector including screens and frame , I have attached details of the full payment. I'm now on waiting on a call back from paypal regarding their claims and refusel of a refund.
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