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Technically/legally, you don't have to return an item you did not order. Their mistake. Unfortunately, this forum does not allow me to post the email address of the person who responded to my issue. Try Googling the company name(s) that are on the mailing label. That's what I did.
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After over 2 months of haggling with this company, I finally received a refund of $24. The price I paid was $26.98, but since they did send me a crimper instead of a flat iron, I "ate" the extra money in order to get the refund.
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I purchased the refunded products with Paypal Credit. And the money I'm paid for taking surveys and such are not done through credit cards - they just apply it to my Paypal account. It shows under Paypal Balance. I'm wanting to know how to apply this "balance" to my Paypal Credit balance.
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