I just spent about 3 hours total on 4 separate calls and 3 chats to PayPal Support. They took my money, took my bank account off my account, and then had the gall to charge me for each charge as a 'placeholder' for payment instead of charging to the damn bank account like they were supposed to. Then, as I was following along with directions, they directed me to hit a button which cancelled my 2-month-old PayPal Business Debit account. I just spent another hour on the phone with card Customer Service in India and outside of the U.S. that were snarky, rude, and laughing at issues. They even transferred me when they didn't want to talk to me. I've had a PayPal Business account for over 10 years. I had a basic account for years before that. I feel like this company just doesn't care anymore about us customers. I'm very sick of it and would like to join in on this suit. I have about 50 customers and corporate clients who are also interested.
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