Hello .i seem to have really messed up .i thought paypal was all just 1 app like personal and business were one .so i was creating an account under business . not just out of the blue .my bfriend installs floors , me and him and he wants to start his own business ..i didnt know alot about what is needed to start one .but anyways i filled out paypal business page giving my boyfriend a company name .and i messed up at the very start as well because the name is partial his and some of his email name (meaning. It says thomas <removed> under the name on account and <removed> is part of his email name so the agents get confused on how to address it but wont tell us how to fix that 1 out of many issues on account .and one of the clients have sent alot of money to him on this paypal account and we have no acsess to it because of the issues .im trying to fix .we have been using paypal a cpl of times and never an issue until this certain amount was sent to us now there questioning him about his identity address ssi num and more now we have limits but cannot acsess anything .ive tried to link his bank account like it also asks but with limits it wont let me .so im stuck .there this is pretty much the whole problem im having and PLEASE I NEED HELP .PAYPAL AGENTS HAVE NOT EVEN OFFERED TO WALK US THROUGH THE ISSUES TO FIX THEM .SO IM REACHING OUT TO ANYONE FOR HELP
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