I used my Instagram PayPal to start a business and they asked me to provide documents to prove my identity. They said that the name needs to be the same as the ID documents. Beforehand I was using a nickname on my Paypal account so I went to change my name. So I am waiting for the name to change while piling up money from my business in PayPal. Next, they say that I need to have the correct name in PayPal and that my account is limited. permanently. I went to change my name and they did not give me enough time to do so. The nickname and real name are very similar but they still limited the account. I went to talk to their customer service but the service rep was rude and talked over me the whole time. They did not listen at all to my reasoning as the nickname and real name are very similar. This is extremely unjust and I might have to file a lawsuit due to the emotional and financial damage they have caused. Completely corrupt and machine-like, they do not care that they are causing massive damage to people. Completely corrupt and the customer service are like NPC robots. No one will help me or give me any good information. I provide a rational argument as the nickname and my real name are very similar and they do not care. Gonna talk to my lawyers soon about it. Disgusting treatment of their customers.
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