@ANSWERPLS Go and click on the profile tab (icon next to log out) > click on the + and ''add'' another/new email address > verify it > go back and click on ''update'' and tick the box underneath that says ''make primary'' > then you should get the remove option by the old now longer primary email. You can remove that one or leave it on as you can have up to 8 email addresses on the one paypal account. You need to ask them what does it say next to the transaction in their Paypal account? 1. Pending / Unclaimed. 2. Pending / Unclaimed with a cancel option. 3. Completed / Sent.
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