I'm using subscription buttons, already for a long time. I process all subscription payments, including credit cards, through PayPal. A few days ago, the payment process stopped working when users subscribe using the buttons. The subscription is still made, but the payments fail. I noticed in the Business Setup, the 'On your website' option for 'Ways to get paid' was not added to the setup. I don't know whether it was before, but I have the feeling it should be there and might be the cause of the failure. So I add 'On your website' to 'Ways to get paid', chosing 'Payment processing: You’re going to process all payments, including credit cards, through PayPal'. The strange thing is that it asks me then to create buttons. However, my Saved buttons are already linked under Manage selling. So I don't think I should recreate them here. So I don't recreate the buttons. However, the On your website option is not kept under W'ays to get paid': if I relogin, the option is again not added to the 'Ways to get paid'. So my questions: 1/ Should On your website be added as a setup of 'Ways to get paid' 2/ Is there a reason why Paypal does not keep the option?
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I already recieved serveral times an email requesting to fill the Certification of Foreign Status form. I don't get a notification in the application. I filled the form, signed it and emailed it to tax document upload email address. I did this 4 times now. However I keep getting the same request email to fill in the form. I'm desperate what to do.
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