Hi Guys I purchased a pair of custom sneakers for my fiancé on the 23rd of April 2018 from www.chadcantcolor.com, the shoes was supposed to be received in July for his birthday as agreed by the seller, I didn't receive anything the seller said he had issues with shipping. In October still not having received anything I opened a case on Paypal, the buyer then agree to send the shoes to me and solve the case directly with me to avoid delay so I agreed to close the case on PayPal. Now its December and still no shoes received, the seller has blocked me from his facebook page and Instagram so I can send him messages to follow up on my order or right any review or comments, he does not respond to email as well, I spend $600.00 on this order and I am not sure what to do.
Paypal has advised that since I closed the case I can not reopen it I just don't know what to do, $600.00 just to give away to a deceitful seller is not fair I just want my money back or my order.
Does anyone have any advise? I live and word in Abu Dhabi.
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