I am an older person so please forgive me if I do not understand the banking system! I have tried to speak to a person but it all seems to be automated which I find very frustrating.
On my account is a refund from Argos -£53.93 14 Dec refund payment on the same date was Argos +£53.93 . To my mind they cancel each other out and I am still £53.93 out of pocket. Help !!
Judith Pearson
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