@strangefuzz wrote: @walkertape wrote: This just happened to me today. Just about time christmas is coming. Tried to get support from the Customer Service in Globe Store, they weren't able to help me, said there's no history of the transaction, just said my thanks and gone. Also 2882 did not work, GCash Care doesn't care too, posted on GCash FB page and I'm still waiting for a response. Tried Paypal's Resolution Center and I'll be monitoring in the coming days. Will update this thread quickly once I get a response from G-Xchange. A really sad christmas for me. 😞 are you already fully verified? while cash-in process, was your internet slow? i cash in last week and i didn't have problems.. but i don't know this week.. since it's holiday season and there might a lot of traffic going in and out. try gcashcares on messenger, they might escalate your problem. Yes, I am fully verified. I was trying to message GCash care during business hours yet nothing. The store's customer service was useless, they just let me go with no resolution, I just didn't have the energy to complain much since it said that there was no record. What a waste of time! Tried to show them all necessary transactions in Paypal for them to review, just nothing. I may never be going to use GCash now after this horrifying experience, worse than my BDO disputes. My God...
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