Hello, dear PayPal community. My account got limited on the 1st of December (a few days ago). I sent few emails to reach out but all I got is automated emails that basically says: "Please be advised that due to the violation of PayPal's Acceptable Use Policy (AUP), your account will remain permanently limited." I tried sending multiple emails to find out the reason why my account is limited! I just got the same responses again and again. Today I tried calling PayPal for help, and when I got connected with PayPal agent I asked him for the reason why is my account is limited. His response was: I don't know!, It shows here that you have an issue with some transactions on 30th of Nov (he mentioned Netflix and Google). I told him yeah I did few transactions buying credit for my Playstation Account. on that day and the day after that I got limited. and about the Netflix, it's simply that I canceled my 30-day free trial subscription and which is free and fine to cancel. He replied again with I don't know.. and then my call ended because I didn't have enough money to continue the call. (is there any other way to call PayPal for free? I can't afford to spend $2 a minute! because where I live.) Any help for you guys or even PayPal verified members here will be appreciated. I need my account back. I've had it since 2013 with no issues at all. I just don't know why is this happening. Thank you & Regards.
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