I recently purchased a couple pair of sneakers from someone on Instagram *Name removed by moderator* on gmail, that I intended on selling on StockX For a profit. After paying for the shoes and getting a conformation, I listed them both on StockX. After listing them, I went back to contact *Name removed* for tracking information and saw that the Instagram profile no longer existed, the gmail account came back as address not found. I was upset, frantic, etc. I immediately filed claims with both paypal and google pay(). I have since been refunded my money by google pay, however the case with PayPal was denied on what I believe is a technicality. When I went to file the claim the only option I saw available was unauthorized transaction... I backed out a couple times, refreshed the browser, etc. but that’s the only option that I saw. I proceeded to fine my claim only to be denied because PayPal deemed it not unauthorized. The fact still remains I am out $700 and NEVER received a thing. I can’t work it out with the seller, they no longer exist. I have since spoken to numerous customer service people at PayPal and have gotten no where. The last call I made 2 days ago, I was told to go online and file an internet crimes report with the FBI at IC3.gov which I did but there was nothing they(PayPal) could do because the claim was already decided and closed. I told him I understood what he was saying and explained to him the above situation, that I didn’t see any other option besides unauthorized, etc. still... nothing PayPal is willing to do. Like I said, Google pay refunded me my money almost immediately, within 2 days! But PayPal refuses!! SERIOUSLY??? That is just bad business PayPal. Please anyone with any information please help. I am loosing my mind!!
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