I just was scammed by a customer who purchased $350 worth of digital goods (custom sheet music), downloaded the files by clicking on links i provided, and then reported that the goods were never received. PayPal referred the issue to the cardholder’s bank, which probably means I won’t recover the money. So I’m thinking of adding some code to my website so that the customer has to jump through some hoops when they download the files, thus creating some proof that the customer actually downloaded the files. My question is: if I go through the effort and expense of doing this, will PayPal accept this as “proof of delivery” and side with me on chargeback disputes? Any thoughts would be welcome. Jeff Pepper Tunescribers.com
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