Hello guys,
I need help with my problem here,
Recently, I bought a laptop from ebay.The laptop display was stated as Full HD screen (1920X1080p).However, after very long time of shipping delay and waiting, the laptop arrived.The display of the laptop is only hd(1366X768), not fullhd as what it should be.So, I open a dispute and escalate a claim under "item not as described" for about 120USD as because it is the premium that I paid for FullHD display.Paypal decided that I need to return the Laptop and get full refund.The main problem is, I need to bear all the shipping and handling cost on my own.As I lived in Malaysia, the cost to send it back is really high.It's as much as the premium I paid for the FullHD display.In my point of view, I think the seller is doing this purposely, They intentionally send me the wrong one because It is very unlikely that I will return the item because off high shipping & handling cost.Paypal's buyer protection are likely to be "seller protection".I don't really know what should I do,If I don't return the item, the seller would be likely happy as they got extraprofit for free, o the other side, If I send it, it means that I need to spend more money/premium to get what I should already get.Once again, the seller got away with it and gains more profit.
I only need back 120usd premium that I paid.Thats' all.
I really need help for this case.Paypal seem not to be helping me.
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