So, I tried to add funds to my PayPal balance. Turns out they have added some kind of 3rd party authentication software called Trustly in order to "top up" my balance. I try to use this Trustly. It asks me for a username in order to sign in. What? What username? I tried my PayPal login info. Nope. I tried my bank login info. Nope. I downloaded the "backoffice app" for Trustly and it asks for the same thing. I need to give a customer a refund. That customer is getting impatient with me. There is not enough funds in my PayPal balance to give the refund. I tried calling the PayPal customer support and after waiting for 30 mins to speak to someone, the fellow could not help me. He said there was something wrong with the Trustly service and to try again tomorrow. I have tried again tomorrow. Same thing. What username please? Anyone?
... View more