Hi, for some reason i can not transfer money from my balance to my bank account anymore - it tells me to contact customer support for assistance, so i did that. After sending the message, i got told that i will receive a reply within 24 hours. Usually i will get an automated response with some information and i need to replay to that to get a human agent. This time tho, i did not get any automated response and i also did not get reply within 24 hours. So i wrote another message just now - but again, no automated response. What am i doing wrong?
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