I called PayPal and I cannot find an option to speak to anyone. Everything is automated and it just tells me to resolve it from the website. When I file a problem it give me, "We're unable to file a case on this transaction. Since this is money you've received, you'll need to contact the sender directly to resolve your issue." I know is not my cards problem because I just did a refund earlier this week from another store. And the refund was instantly on my bank account the same day. I did not pay attention to it because I got email from PayPal confirming the refund. It is weird the refund got cancelled and I was not notify or anything. OCT 29 2018 Store name Cancelled – Refund Refunded to PayPal Balance I have $0.00 PayPal Balance.
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So I purchase an item from an online store. The item was cancelled due to limited stock. My card was still charged and a day later the store issue me a refund.
Fast forward 3 weeks later I check my bank account. I notice there was no refund and I'm still being charged for the item.
Under my PayPal activities it says,
Cancelled – Refund
The amount was strike through.
Did the seller cancelled my refund?
I received two email from PayPal confirming the charge and a email confirming the refund.
I paid using PayPal with cc.
Also called my bank and they said no pending refund was coming in.
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