I, too, saw an item on Facebook that I decided to order. It was a video doorbell available in either 720P or 1080P from Highlife Technology in China. I ordered and paid for the 1080P but when the parcel arrived it was the 720P version. I contacted PayPal and the email address for Highlife and was told it had to be returned with a tracking number and a refund would be made after it was received. Canada Post would have charged me $13 to ship it regular mail but because of the tracking number required it cost me $57.40 instead. The item is only worth $85 Cdn. I chose to pay the shipping and wait for the refund, knowing that this is their game - sending the wrong item and knowing it will be too expensive for a customer to ship it back. In my opinion (and experience) this company is a rip off. I will avoid them in the future.
... View more