I'm in same boat. Been trying to get refund for months. At first bank reversed charge, then company said I received item. Item received was not even close to what I ordered. Then bank said i had to return item for refund. Purchased items are $50.00 and costs over $30.00 to return. When I asked for return receipt, they sent an email in Chinese. Can't believe the bank would reverse decision and stand with this company.
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