Yes I won't be returning my item - lesson learnt. However I have bought from lots of companies in China and Hong Kong without problems - just this one! Return address: Storm Media Limited Attn:<removed>, <removed>,, Hong Kong
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I am currently in a dispute with Storm Media. Paypal found in my favour when an item arrived not working. The company wanted photos and videos from me, and would't communicate via PP, only email. I have been told to return the item trackable, which would cost almost as much as I paid. I would never deal with this company again as their communication was terrible. I do have their full address for returns if you need it. Good luck
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I feel for you. I have wasted so much time on this as the company really made me jump through hoops providing photos and videos. Then Customer Service were going to close the claim. It really isn't worth the cost of the postage to send this back so I will just warn everyone to avoid this company in future. I have written a review on their website, but I'll be amazed if it ever gets published!
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Thank you - lesson learned. I have bought so much from China and Hong Kong and never had a problem before. Wish I had known about the return postage thing - have activated it now. Too late for this transaction though.
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Really not happy with Paypal. Received an item from Hong Kong which was damaged (actually didn't work) Company refused to communicate via PP so I had to C&P everything. They asked for photos and videos, which I provided. Still no joy so I escalated the claim. Paypal found in my favour, but I need to return the faulty item tracked to Hong Kong, which is almost the same cost as the item. Surely the seller should pay the return cost for a faulty item?
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This is the message I get on a greyed out page when I try to pay Don't see the secure PayPal browser? We'll help you re-launch the window to complete your purchase. But the Continue is not a link.
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Hi, Sorry I didn't explain very well. I have a bank account and a debit card connected to my Paypal account. There are also funds in the correct currency available but the payment page greys out then appears to freeze and will not allow me to pay.
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I am trying to pay for a purchase using my Paypal balance, but I keep getting a grey message about security, with CONTINUE underneath. Everything then freezes.
Payment method keeps defaulting to Credit or Debit card, which I do not want to use.
I have tried logging out and back in, but get the same error.
Any advice please?
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