Technically you did not receive the item you ordered. You received an incorrect item. Don’t base your dispute on not receiving an item as described. This is much different and they will possibly hang you on it. Stick to i’ve never received my item. If they claim they shipped you what you ordered ask them to prove it. If they make reference to the plastic piece of junk, offer to send back the item shipped in error back at their expense. Explain that you are waiting for them to send you the item as described, if they can’t send it ask for a refund. To anyone opening these disputes never go with item not as described especially if it’s considerable different.
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