Hi - I had the same problem. Ordered a linen dress online, it didn't arrive, I registered a complaint with Paypal, the seller finally shipped it, it turned out to be synthetic, not linen, I returned it (paid $20) to China as directed, then nothing. Paypal for some reason decided against my claim, even though I provided proof of return postage. I just don't get it, I did everything right, kept all my receipts and still this company has got away with scamming me. Can you provide the name for the best person in Paypal to contact for an explanation or reconsideration? Having no luck with the customer service automated FAQ runaround. Thanks so much.
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