@heladam wrote: Hi All I advertised a watch on Gumtree and asked for payment via paypal thinking that there was a certain amount of insurance when buying and selling. I received an email asking me to create a money request for the buyer so i did this. I then received an email saying that the money had been paid and withheld until delivery or postage was proven, i was asked to provide a tracking number, i sent the item and replied to the email with the tracking number, i then received an email asking for me to scan the postal receipt and send this, once received the money would be released into my account. I did this and received nothing more. I contacted paypal and really got nowhere other than them suggesting they were fake emails,i explained they were very professional and convincing however no one seemed to be interested in my bogus emails. I have sent the emails to paypal but heard nothing. Does anyone know if a seller has the same protection as a buyer as i have lost £655 !!!!! The issue has been reported to the police and the fraud prevention team and i have the name and address of who and where the watch was sent but no one seems to want to know, does anyone have any advice please, i am stressed and sickened by what has happened and i'm sure i'm not the only one......please help. Adam PayPal only emails you and tells you you got money. They do not tell you you got money and do this, do that. PayPal know you got enough sense to ship out goods once you receive payment for goods. Did you use PayPal shipping? that way you have to log on your account and see you got payment or not. You are not the only one. This happens quite a bit. Unfortunately, since technical no transaction occurred through PayPal, they cannot help. Always check your PayPal account to see if payment is there, do not just take word of email that you got paid.
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