Hi There, I also have this problem, i am trying to do the online form, but it will not let me submit at the botttom, it is greyed out, and i cannot call paypal, as they do not take calls due to covid 19. I am not a US citizen, my business is not in the US etc. So i selected No , and then filled in all the info but i cannot submit, i cannot phone, and their messaging centre i cannot leave a message for them to help me. I would really appreciate some help from paypal please to get this sorted, i run a business and i do not want my account to be limited.
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