PayPal Community

PayPalMichelleW · ‎May-25-2019

Hi @taylansoyturk, I'm sorry to hear that you're having difficulty with your account. I would suggest contacting us for additional assistance. To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter. Thanks MichelleW

PayPalMichelleW · ‎May-25-2019

Hi @Shyra16, Here's an article from our Help Center on how to locate your preapproved payments: preapproved. I hope this helps. Thanks MichelleW

PayPalMichelleW · ‎May-17-2019

Hi @StoneColoured, I'm sorry to hear there's some confusion with a payment. It is possible that if you purchased from individual seller's on Etsy that the payment was combined. It is always a good idea to check if you're not sure. You can reach customer support by Facebook or Twitter. I hope this helps! MichelleW

PayPalMichelleW · ‎May-17-2019

Hi @wquirke, I'm sorry to hear that you don't see the transaction you're looking for on your PayPal account. Is it possible that you checked out as a guest? If so we may need a little more information from you. You can reach customer support by Facebook or Twitter. I hope this helps! MichelleW

PayPalMichelleW · ‎May-17-2019

Hi @DGS1, I'm sorry to hear that you're having trouble with your account. Are you able to see the bank in your account? I think this situation might require additional review. You can reach customer support by Facebook and Twitter. Our Customer Support would be happy to assist you. I hope this helps! MichelleW

PayPalMichelleW · ‎May-17-2019

Hi @sherisse, I'm sorry to hear you're having some trouble removing your card information. Here's an article from our Help Center on how to remove a debit or credit card: Remove card. This article also includes why you may not be able to remove it. I hope this helps! MichelleW

PayPalMichelleW · ‎May-17-2019

Hi @havanoranch, I'm sorry but I'm unsure of your question. If you have additional questions please contact us by private message on Facebook or direct message on Twitter. We'll be happy to help. I hope this helps! MichelleW

PayPalMichelleW · ‎May-11-2019

Hi @mikey551, I'm sorry to hear you're having trouble, are you having issues filing a dispute? If the phone is not an option for you, do you use Facebook or Twitter? A PM on Facebook or a DM on Twitter would be a way to get in touch with someone who can look into this for you. I hope this helps! MichelleW

PayPalMichelleW · ‎May-04-2019

Hi @madshansen, I'm sorry as it sounds like you're having trouble setting up recurring payments for your customers. To get the best-specialized assistance it would be best if you gave us a call so we can assist you with this. You can find the contact number at the bottom of your PayPal page labeled contact. Thank you. MichelleW

PayPalMichelleW · ‎May-04-2019

Hi @Charlotte671, I'm sorry to hear your eBay account was hacked. Have you contacted eBay about the fees? They would be able to reimburse you directly. I hope this helps!

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