I bought a reversing camera with android connection for my car from a Chinese supplier. I bought it having seen a facebook ad. When I received it I was disappointed to see that they had sent me a piece of rubbish that would not look good on my car, and it was wired (not android). I started the dispute process and at my own expense £10 or so posted it back to the address supplied to me by PayPal. I provided PayPal with tracking information.
A week or so later paypal contact me and advise me that because they do not have evidence that the product reached its destination in China, that the case was closed. Next arrives an email from Paypal asking me to complete one of those customer dissatisfaction surveys. I think to myself I'll wait a couple of weeks more to see if the parcel is eventually delivered. Okay just now I click on the tracking link. Parcel Delivered. I go back to my account to fill in the survey. Survey is closed. A fool and his money is easily parted? Yes with the help of Paypal. Another item I have just received is not what I ordered. I ordered a drone and received a remote control toy. Obviously I made this order prior to realising that these scams are happening. I will never buy from a Facebook ad again. ZHANG XUEYING is the name of the seller. Why did PayPal not allow sufficient time for this to get back to the seller before closing my case?
... View more