After being forced to sign up for Shipstation if I wanted to ship via PP, it was simply click here - give my basic account info and put in payment details to pay for shipping. There was no information given about how the whole process worked OR that we are being forced into a subscription with a $10 monthly fee. Without that information being given and us expressly giving our consent to use the service and signup for the subscription - how on earth is SS and PP allowed to legally charge us??? I had a $10 fee taken out of my account on Oct 31st. The order itself has no information so when I saw it go through I had no clue what it was for. I hadn't purchased any shipping labels. I disputed the charge. I'm guessing it was a subscription fee?? But an illegal one. However after disputing the charge - Paypal declined it saying I had to prove I didn't give permission. WTF? They still haven't told me what the charge was for?? How the hell do I prove something that wasn't asked for, something I wasn't informed about and something I never gave? As a vendor, when a customer disputes a charge, I have to prove how I provided all the necessary information and how the customer did not abide by my terms and conditions not the other way around. But when PP and SS are the vendors they apparently think they can do what they like?? Everybody who uses SS - check your account for this $10 fee for a worse service with less functionality!
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