I am also having this problem. I have started a membership site and have monthly recurring payments. We have 50 members and at least 6 of these have had the skipped payments for some reason. We have looked into this with the clients and still not with a clear understanding why it is happening. My first thought was that their account was not verified with a bank account or that the credit card was not sufficient. But this does not always ring true when we have been in contact with the client. There seems to be a missing link ..... from the creation of the subscription and the status of the clients account. Meaning that paypal will set up the subscription take the first payment but then the clients account does not support the recurring payments. As a merchant this is very frustrating and does little for the buyer seller relationship! I am also aware that if the client does not have a paypal account then it will create one for the client as part of the payment process for subscriptions. I don't know if this experiences the same problem or if it is the clients paypal accounts that they had before the subscription? Whatever! There is a break down in paypals subscription process. It would be good to find this answer for someone in paypal as otherwise I will be looking for a new payment service. Imagine when we get our subscriptions to 1000 plus.... it will be a very expensive and time consuming!!!!
... View more