Buyer allowed to send back an a watch they broke , despite ebay closed in my favour.
Buyer bought an antique pocket watch from me , 24 hrs after receiving it said it was broken hands and hinges , The watch was serviced pristine prior to postage and ,I can prove that . They opened a return in ebay and within 7 hrs they escalated with ebay who closed in my favour and then , came here to pay pal . They sent pictures showing me how they broke it and so I know ,I am getting it back, broken ! , Pay pal took a week to come to the decision, they are refunding the buyer and telling them to send it back .to me broken and I am supposed to accept this ? What protection is there ,for sellers in this position if any ? This cannot be right , I have a pristine account on ebay and pay pal and this seems , incredibly unfair , anyone ?
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