Hi all,
Yesterday I made a case in the resolution center, as my son made an unauthorized payment with my account without me knowing or giving him permission. He made the payment with friends and family, so, therefore, I am unable to get a refund. The case was closed, and it says "After reviewing your case, we found that this transaction was not unauthorized and hence couldn't be covered under PayPal Purchase Protection." However, at the bottom, it still says "Transactions Refunded" "+$165" "The money will be refunded to the original payment method."
Does this mean I have been refunded or not? If not, what can I do to get a refund? The payment was done without me knowing and I didn't give any permission to my son.
Image: https://imgur.com/a/xIETWwV
Thanks.
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