PayPal sent me a "big brother's watching you" type email recently wanting me to register all sorts of data that the USA government wants !!! -- So I get an error whenever I try to update my Beneficial Owner information for my company. The error is:- Something seems to have gone wrong We're experiencing some technical difficulties. Please try again later. Go to account overview I have tried using PayPal's online help and sent them a message about this problem. Now I get really annoyed with PayPal - or at least their response PayPal has written a stupid "stock answer" email and then written that if none of their stock answers matches whatever my problem is then I should PHONE them !! PayPal .... if I had wanted to phone you, I would have done so. I prefer a written resolution so that there is no disagreement later on who said what in a phone call - so no I will not phone. So I go to PayPal's resolution centre, only to find that there is no record of my support request at all - not even 'closed'. So - please can anyone give me a resolution to the error PayPal's web interface throws up when I try to enter my Beneficial Owner information ? PS: - Why a UK company working with PayPal.co.UK should have to do this I don't know - but apparently I will lose my PayPal account unless I conform. (Obviously PayPal are too lazy to get this information from my Companies House registration ...... it's all there PayPal !)
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