Paypal supposedly refunded to my credit card over 30 days ago. My CC has not received the refund. Who is responsible for tracing where Paypal sent the refund. I'm getting the run around for over a month. I have screenshots of all transactions from all three companies involved. Seller, Paypal and Credit Card. It is simply a buy, a refund to Paypal and a refund to my Credit Card. So many problems with Paypal. If I get my refund, I'm done.
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How do i contact someone regarding the claim I filed a month ago. Nothing is happening with the claim. I don't have the merchandise and the seller is not responding to any contact with m e.
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I haven't heard anything from Paypal. Only the automatically generated email that I had filed a claim/dispute and advanced to the next level. It says Paypal is working on it. The merchant doesn't know where it is and their seller is not communicating with them. I just want a refund. There is no way to speak to anyone about the dispute.
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My dispute has been not resolved in 1 month. I do not have the merchandise. I paid on 7/29/2018. Merchant does not know where the product from China is. Should I dispute with my bank against PayPal?
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