I did work with customer support this is their answer again today (same one as the first 2) below is my reply to them Dear R T, Thank you for contacting PayPal. I realise that you're not satisfied with the outcome of this dispute. Our claims process is an arbitration service we offer to help resolve disagreements between buyers and sellers, but as you can imagine, it's extremely difficult for us to reach a decision that satisfies all parties. We deal with all cases objectively and with the intention of making a fair decision based on verifiable information which is available at the time. Ultimately this isn't an adequate substitute for a constructive dialogue between you and the other party involved. I would suggest this remains your best option for a satisfactory outcome. It is my pleasure to assist you. Thank you for choosing PayPal. Sincerely, Karthick Protection Services Department PayPal ------------ My reply is below (please note I am getting very upset about PayPal) but do they care at all? I will keep it posted. Dear PayPal, I am sorry to write this straightforward but you keep avoiding the issue that I am making and that is making me very upset. I am not disappointed with the outcome at all, it has already been resolved by the seller. Please read my issue and respond to me as if you have read and understood what I am as writing to you. I expect you to respond to me respectfully instead of writing these balonie unrelated answers. Pleas RESEND ME THE REQUEST YOU WROTE I DID NOT RESPOND TOO. I know for sure that you did not send me anything. it is not in my message list and not in my email inbox, This is legislation you are doing here after all, so resent the proof of your statement or otherwise, you are guilty of perjury. You did not request information at all. Anybody else wants to use the Buyers protection of PayPal? Please be aware, they make up that they have sent something to you and that you did not respond to that. BE AWARE OF PAYPAL BEING NOT HONEST RT
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