These people are crooks! Last week I purchased this wig from uwigs.co.uk: http://www.uwigs.co.uk/grey-wig-with-capless-cropped-length-boycuts-wavy-style-skuhw11080.html It was an impulse buy – I don't need a wig, I was just looking for an easy change of hairstyle – and I didn't look too closely at the website, assuming from the address that the company was based in the UK. On the following day I was dismayed to come across this: https://uk.trustpilot.com/review/uwigs.co.uk The wig had already been despatched so it was too late to cancel my order. I had another look at the Uwigs site and discovered, as well as lots of very poor English, copyright infringement on an industrial scale – most, if not all, of the photos depicted wigs made by reputable manufacturers such as Tressallure, Paula Young, and Raquel Welch. A Google image search revealed that the wig I bought was a Tressallure model: https://www.voguewigs.com/emily-wig-tressallure.html I emailed Uwigs and confronted them with my findings. “Becky” replied that negative reviews were “normal”; she ignored my comments about the photographs. A second email elicited the comment that the photos were provided by their suppliers. From the Uwigs website: Q1. Is the picture on your website exactly the same as what I'll receive?
Theoretically speaking is it! But we do not rule out the frequency of computer display and the extrusion during shipping bring in some differences. If this happened, we suggest you take care the wig first then wear it. If you can't do it well, you also can go to a professional hairdresser.
This is clearly nonsense. Uwigs is using the old bait and switch con – tempting the customer with a picture of a good-quality product and sending them a cheap imitation.
Q12. Do you sell Designer or Brand Name wigs?
We sell Brand Name wigs
I can think of only one reason why Uwigs would make this statement; potential customers who recognised Raquel Welch or the models used by Paula Young and Tressallure might be fooled into thinking that Uwigs can sell brand name wigs cheaply because they buy them in bulk from the manufacturer.
Q1. Are you based in the UK? Do you have any store in UK?
We base in the UK. But we mainly do marking through network, so there is no store.
They also claim that their “headquarter is located in Australia/Europe/Hong Kong”. Uwigs don't provide an address in the UK but there are two addresses in China:
DaYu Hair Factory, <removed>, Shandong Province, China
<removed>, Luyang District, Hefei City, Anhui Province, China
The Uwigs website was registered on the 19th of January this year but I could find no further information. However, a search for the DuYu Hair Factory revealed a connection with WigSis, another scam with hundreds of dissatisfied customers which claims to be based in either the UK or the USA.
Literally EVERYTHING about the Uwigs site is a lie. The company name is given as UWIGS Global Co Ltd, but needless to say there is no such company registered at Companies House. Most of the reviews don't even apply to the wig in question (and there are no bad reviews). They claim to own “13,000 salons, mainly in Europe and the USA”, yet a photo of one of these alleged salons was stolen from the website of a wig shop in Texas! The photo of their conspicuously non-Chinese “Wigs Expert Team” appears to have been photoshopped from several stock images. Much of the website's content has been plagiarised from online articles or reputable websites.
The wig I received looks like something you can buy for £10 from a fancy dress shop...and I paid £67 for it! Having got nowhere with Uwigs, who completely ignored everything I said about the illegality of their operation, I'm taking the matter up with PayPal. It sickens me to think of the money these crooks are making from cancer patients looking for reasonably-priced wigs.
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