I have been trying, for ten days, to link a Chase bank account to my PayPal account. I have been a PayPal customer for at least a decade. Every time I try to do so, the PayPal web site accepts my phone validation code, then bounces me back to the validate page, with no prior knowledge of my previous validation attempt. I have lost literally days to this. - Long phone wait times (>90 minutes), or messages to the effect of, “no current resources, try again later”. - Help desk employees who claim they will help me, then ghost me and leave behind no trouble tickets - Chat employees who can’t help, can’t suggest any way to escalate, and refer me back to the phone support queue. - Automated email consultations that do not address my problem in any way. I find it hard to believe that PayPal is treating me with such cavalier disregard. I also find it amazing that PayPal is so inept at customer support.
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