I was a victim of them. They had this edge trimmer that was supposed to be good when it came to gardening and small grass area. Once i received the product it it didn't work. I'd put new batteries in it would attempt to work then stop. I made contact with them with in their supposed 10 Grace period. when they did a screen shot of receiving my request, they stated that it was after the 10 days grace period. I had to Screen shot the Time log and the email they sent to show them that i was with in the 10 days grace period. I didn't get a respond from them for almost a week saying, sorry we can not refund your money because i was past their 10 days grace period. I personnally would recommend they be banned from even using paypal or Facebook. Worst experience ever. I did put in my claim to tell paypal about their failure as a business!!
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