I opened a case. I'm not sure about "intranet tracking document" but I had them give me a photo of actual package with tracking # & the person it was addressed to as well as who it was sent from, neither of which were myself or the scammer/seller, sent this pic. I also included a copy of my Ebay transaction where it shows a USPS investigation was opened & closed & it no longer has my package listed as delivered. Additionally I also included screenshots of the feedback section of this same scammer doing the same exact thing to about 30 other people (it's now up to 71 bad reviews). Hopefully this will be enough but I have not heard anything in days.
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