Don't bother returning it. I did that so am another 13 pound out of pocket and they closed my case before it had even left England. I'm fuming. I have asked for a copy of the investigation. PayPal are as bent and crooked as this company
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I’m having the same problem but with an intellibone. PayPal said I gave them invalid tracking number so closed my case in favour of these scammers. I’m fuming and not letting it drop. If PayPal don’t refund my money I’m going to trading standards as these scammers are known to them and they are doing nothing. Hope we both get our money back soon xx
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