Here is the outcome of me buying **bleep** webcams (I bought two) from Marveljoy (Fingertip Interactive Tech) and opening a claim with PP, and also requesting the refund of the return postage. Suprisingly it was a total success.
After I have escalated to PP, they informed me that I will get a full refund after I return the webcams to the Fingertip Interactive Tech Hong Kong address (the Marveljoy website shown a Singapore address, and the parcel originally came from Singapore). Their message said that the refund will be credited when the return reached Fingertip. I have uploaded the tracking number the next day I have posted, and I got my refund within a couple of days (the parcel has not yet reached HK).
At the same time I used the option to claim return postage. I am based in Russia, the max we can get is 1500 rubles (approximately $25). I paid 1858 rubles for the postage. I uploaded the postage receipt. PP sent an email informing me that my case will be decided within 5 working days.
And it was. Got a confirmation today that 1500 roubles will be reurned. So I still lost 358 roubles (approximately $5), but could have been worse.
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