I am attempting to get a refund, having raised a case for not delivery, against a company in China. They have agreed to the refund but say I must close the case first or Paypal will freeze it. Was about to close it but got a message asking if I was sure as once closed no further action could be taken on that transaction. I therefore have not yet closed the case and have told the seller I will take my chance on it getting frozen, just get on with that refund. Am I correct in doing this.
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