Can anyone help me with tgis? How do I get any reply from PayPal???Case ID: PP-007-162-102-027: Although you have "Decided the case in my favour", you have asked me to send the item back to some address in China by Tracked DHL or other. THIS WILL COST ME £39:00 (GBP). I will NOT get most of this money back, even though I am registered with PayPal to get some shipping costs back...
Don't you realise that this is part of the seller's scam??? The original item cost about £45. It was posted in a cheap plastic bag from a UK address (no return address details). The item I received was completely rubbish. PLEASE reconsider your decision, and just refund the purchase money. I am sure that this seller is getting away with a huge amount of money, simply because people will not pay for the return postage - It is throwing good money after bad. You have sent an automatic response (16/08/2018 at 15:58) to my previous email, where I complained about your decision. However I have yet to receive a more helpful reply. PLEASE reply ASAP..
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