I had trouble filing a complaint with Pay Pal so I used their "Live Chat" option and got the help I needed. They contacted the seller and got me the tracking information. The item I ordered from HKG Technology (a neck hammock) finally arrived today. Seems to be of decent quality. Thanks, Pay Pal!
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If Pay Pal doesn't give me my money back, I'm closing my account with them. They promised me that if HKG didn't respond by August 16th, they would rule in my favor. That had better include refunding my money.
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Placed an order (through Pay Pal) on 7/25/2018 and haven't received the product. Trying to navigate Pay Pal's site to make a complaint is just about useless. I just keep getting drop-down menus that don't apply, and my transaction doesn't show in my history (not even as pending). I have a receipt number but can't find anyone to give it to.
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