I ordered a shirt and a pair of boots from this dealer. I received the shirt, but NOT the boots. I asked them to send the boots. I have Not received the boots. They owe me $49.00 and shipping. PayPal 09:13 AM It looks like you want to file a dispute for an item that wasn't as described, is that correct? CH Cynthia Hughes 09:14 AM Yes PayPal 09:14 AM Great! Let's get started with filing a dispute. Please select the transaction you'd like to dispute from the list below? CH Cynthia Hughes 09:14 AM Transaction Not Listed PayPal 09:14 AM I couldn't find any transactions on your account from the last 180 days. For further assistance, please contact us. Would you like to chat with a Customer Service agent? CH Cynthia Hughes 09:14 AM Yes Thank you for choosing to chat with us. An agent will be with you shortly Hy You are now chatting with Hernan Rey CH Cynthia Hughes 09:14 AM Provide additional information Dispute Case ID: PP-D-16035588 Transaction Amount: $78.53 USD Dispute Amount: $78.53 USD Transaction ID: 8XG74718DG4871433 Transaction Date: September 22, **** Hy Hernan Rey 09:15 AM Hi! This is Hernan from PayPal, may I have your First and Last name? CH Cynthia Hughes 09:15 AM I have not received the boots. Cynthia Hughes This company has scammed 52 people other than myself. Hy Hernan Rey 09:16 AM Thank you! CH Cynthia Hughes 09:16 AM Why does PayPal have them ?? Hy Hernan Rey 09:16 AM I see. Please give me the date and the amount of the payment. I already have it. Please give me a few minutes to review your account. CH Cynthia Hughes 09:17 AM They never sent the boots. Hy Hernan Rey 09:20 AM We actually decided for you to return the items to the seller. CH Cynthia Hughes 09:20 AM I trust PayPal to screen these companies so if I can use PayPal I feel safe. I won't buy unless I can use PayPal. Hy Hernan Rey 09:20 AM But you were not able to respond for ship back tracking. CH Cynthia Hughes 09:21 AM It costs more than I paid for the shirt to return it. I will keep the shirt. I ordered it and paid for it. I did NOT receive the boots. Hy Hernan Rey 09:21 AM The case was closed already. CH Cynthia Hughes 09:22 AM And I am OUT the 49.00 for boots I never got ? Hy Hernan Rey 09:22 AM The best thing you can do is to contact the seller for options. CH Cynthia Hughes 09:22 AM I want to re open it and get the $49.00 back for the boots. Hy Hernan Rey 09:22 AM Or you can bring this outside PayPal. We cannot reopen it. I am sorry. CH Cynthia Hughes 09:23 AM I contacted them and ask them to send the boots...they did not respond Hy Hernan Rey 09:23 AM You can report them at www.ic3.gov This is my response from PayPal....
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