I was able to send an email to PayPal via the "Email Us" link at the bottom of one of the support topics. I can't remember which one, but it was under PayPal Credit though not really related to this problem. Shortly after emailing them essentially the same post as above without pictures they responded acknowledging the imbalance and after a few weeks a check came in the mail for $20.45. It's likely that this was what should have happened in the first place and the original check just never made it to me.
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