Thank you for your help. I was able to send an e-mail to PayPal. Hopefully they will pay attention to what I said and take action. Everything I have said about this company can be backed up. They are definitely a shady company (30 day refund policy on something that takes 2 weeks to ship and then ships from China which takes 3 weeks (at best) to arrive. That alone tells you what kind of company it is. Hopefully things will work out for me ... I bought 2 shirts and the cost was around$40 US.
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So ... what e-mail do I use? It seems difficult to contact PayPal because everything seems to be nothing but automated responses and no way to deal with a human being directly !!!
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This company (Comfy Shirts) is without a doubt a Scammer !!!. They have a refund policy of only 30 days knowing full-well that their shipment form China will not be shipped out for at least 2 weeks and that it is coming from Chine and will take over 30 days to get here. They also have many unhappy customers as per comments of Facebook. I can not find a way to appeal the cases which I opened and PayPal closed. I hate the fact that PayPal will not monitor these Scammer and protect their clients who act in good faith. PayPal and Facebook need to care more about their clients and monitor these Scammers more . At least we have several groups on Facebook trying to keep these Scammers on check ... We Identify Scammers and Scammers Called OUt .. just to name 2.
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When there is clear evidence that a seller is shady (Example, refund only within 30 days of purchase and the e-mail they send you says their shipping-out might be as long 3 weeks) how can you get PayPal to pay attention to this kinds of problems? God knows there are enough shady seller's out there (example - Facebook Sponsored Ads with limited time offers).., What does PayPal do to ensure we are protected?
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PayPal denied a case that I was disputing. However new information shows I was right - however it seems once they close a case against a seller, they will not reopen it. This seems so unfair - especially in those cases where the seller is somewhat shady !!! Can somebody guide me on what to do next? Thanks
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I just purchased 2 t-shirts from the above company. I think I may have made a mistake. Is this company reputable or is it a fly-by-night company who is ripping people off? Thanks in advance for any replies.
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I gave this site a try after they said they would answer my question within minutes. 20 minutes later I was told that I still had an 8 minute wait. Seems it's just a site to hook you. The charged me $68 set up fee and then I got suckered for a 7 day trial with $83 monthly fee after the trial. I cancel the pre-approved trial through PP and am now in touch with the seller demanding a Full Refund for my $68. Telling customers that answer will come in minutes and the putting you in what could be called a "hold" stats - in my opinion - is Plain False Advertising.
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The seller never responds to e-mails. He will tell PP that he has shipped you a package and he will provide a Tracking # BUT it will likely not be what you ordered. Then PP will expect you to send it back at your own expense.
Seems to me that PP should be getting pretty sick and tired of this seller. I know of at least 18 or so people who have been scammed by him. Some are going through the PP dispute process. PP does need this aggravation more than use buyers.
Make sure as you communicate with PP - that you mention you know of others who have been scammed by him.
See the FB Group - We Identify Scammers
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