so i have my own pay pal account but I’m trying to send my money to my friends pay pal so he can transfer it to his card and withdrawl it for me since I’m unable to. When he downloaded the app he tried to log in to the account he had a while back but forgot his password, he tried to reset it using phone/email and every time he tried it said something like “sorry we can not verify that this is you” we’ve tried googling a solution, calling the pay pal customer service number, and nothing has worked. He obviously can’t make a new account with the same card number so I’m not sure what to do or if this has even happened to anyone else.
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