I am at a loss here as to what I can do to recover my $116 for a drone that they're now selling for $40! Paypal have been no help, here's the response I got when I asked why they've ruled against me: Thank you for contacting PayPal. I realise that you're not satisfied with the outcome of this dispute. Our claims process is an arbitration service we offer to help resolve disagreements between buyers and sellers, but as you can imagine, it's extremely difficult for us to reach a decision that satisfies all parties. We deal with all cases objectively and with the intention of making a fair decision based on verifiable information which is available at the time. Ultimately this isn't an adequate substitute for a constructive dialogue between you and the other party involved. I would suggest this remains your best option for a satisfactory outcome. Please let me know if you need further assistance. Sincerely, Kethuvarni Protection Services Department PayPal and when I asked again, pointing out that they've provided no explanation or justification as to why my case went differntly to others who actually got a refund, they replied with this: Thank you for contacting PayPal. I realise that this isn't the outcome you'd have wished for, but I hope you understand why we made this decision. While I cannot change this, I will make sure your objection is duly recorded. It is my pleasure to assist you. Thank you for choosing PayPal. Sincerely, K, Sangamithra PayPal Seriously???? What kind of a response is that??? They are just completely dodging the issue!
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