I have scoured the entire community floor and read all threads relating to my issue before finally deciding to post this.. Some brief information of the account: I made this account eons ago, it's verified and confirmed with my bank account and a credit card. I recently started a side hustle gig mainly use this PayPal account to receive funds. There were no HUGE transactions, I receive mainly around SGD15-SGD20. For the first few weeks, I was able to make several withdrawals - Ranging from SGD200 - SGD550. All went through and have no issues. Issue 1 (Withdrawal): It was around 28 May onwards which I started getting withdrawal issues. I encountered the error "There's a problem. Right now, we're not able to transfer the funds to your bank." At first I thought it was a bug so I tried again and received the same error, I waited awhile more and tried and still got the same error. Thing is, I stuck to the same withdrawals as mentioned before, nothing drastically big that would be alarming. I submitted a ticket through secure message center (their hotline is closed due to COVID-19) and the officer told me that upon checking my account, there was a trigger in the internal security system which flagged the withdrawal and had to wait for a cooldown (24 hours) before I could withdraw. So I complied and more than 24 hours later, I received the same error?! I messaged them again and this time another officer gave me some copied and paste paragraph which didn't help at all lol. Issue 2 (Payments/Refunds): Fast forward to a few days back, I tried making a refund to a transaction (by clicking the refund button) I received but it said I could not refund due to "insufficient PayPal balance". I tried to circumvent that by manually sending a payment in and now I receive this error "Sorry, we weren't able to complete your payment at this time. Please try again later." lol what??? Now I can't even WITHDRAW or SEND money. I send another email into the same ticket and ANOTHER officer replied citing that oh I have to add an alternative payment method and not my PayPal balance (which is besides the point) and that I should only pay through SGD currency using my PayPal balance which is obviously what I did. They kept reiterating that it is a trigger in their "internal security system" and they can't override it and wait 24 hours which I have duly waited for. There was no account limitations placed and I'm a fully verified member. The only plausible issue I can think of is existing disputes and chargebacks which aren't resolved yet but I have previously withdrawn my PayPal balance multiple times successfully while having open disputes. What is going on? PayPal support is useless and I can't call the hotline because it's closed due to COVID-19. I have a growing balance of SGD2k +, I really need those funds in especially in this troubling times to tide through... Help
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