I don’t know why but my clients cannot checkout via my website using their credit/ debit cards but they can checkout using their PayPal balance. When they tried to use their cards, it shows the same notifications every time “Sorry but your card was declined, you can complete your purchase with the payment method selected, or choose another way to pay”. Then, I send them an invoice and they insert their cards to pay but it shows the same notification “Sorry but your card was declined, you can complete your purchase with the payment method selected, or choose another way to pay”. Then, I send them my company PayPal email to pay, They have a PayPal but they don’t have PayPal balance so they use their cards to pay, the same notification appear again. Please help me to find out what’s going on. I believe I choose some wrong options in my account. Please help me to resolve it. Thank you!
... View more